Personalised support for a better quality of life
We are a progressive and innovative provider of high-quality person-centred Domiciliary care services. We are committed to compassionately care for our service users.
We provide care up to 24 hours a day, 7 days a week, including 1:1 support and care that focuses on maximising independence, building service user confidence in everyday living skills, and empowering them to live fulfilled lives.
We support everyone, at every stage of life
Young adults, adults, the elderly, and the aged. You may have been recently discharged from the hospital and struggling to adjust, or you may be living on your own and struggling to cope, or you may have been suddenly confronted with unforeseen life-changing emergencies.
We've cared for clients of every background — every faith, every culture, every language, every lifestyle. We're not performative about it. We're just respectful, curious and quick to ask rather than assume.
Four clear steps. Honest conversations. No pressure. Here's exactly how we move from your first call to the day care begins.
How our home care process works
STEP 1
Free Phone Consultation
Duration: 15–20 minutes
You call us — or we call you back. We listen carefully to what's happening.
STEP 2
Home Assessment
Duration: 45–60 minutes
A senior member of our team visits you (and the person needing care) at home.
STEP 3
Carer Matching & Planning
Duration: 2–5 days (or urgent)
We write your detailed, personalised care plan and assign the best carer.
STEP 4
Care Begins
Duration: Ongoing + review
Care is delivered with attention, kindness and professionalism.
Get in touch
Timesurg Healthcare Services delivers personal care, live-in support, respite, palliative, hospital discharge and various complex special needs.